 | Terms And Conditions |  |
About Us Langleys are completely dedicated to your total satisfaction. If you have any suggestions or comments please e-mail us at LangleysHelp@aol.com
Our contact details:
Langleys Toymaster
Phone: 01603 621959
E-mail: LangleysHelp@aol.com
J. Langley and Co. Ltd
12 - 14 Royal Arcade
Norwich
Norfolk
NR2 1NQ
United Kingdom |
Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, choose an item that you wish to buy by clicking on "Add to Cart". After you have selected an item, you can either "Continue Shopping" or "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept all major credit cards which are processed through Sage Pay.
Your card is charged when you make the purchase. If in the rare event that we do not have an item in stock, then a refund will be applied to your card.
If you would prefer to make a purchase by telephone, we would be happy to do this, please have your credit/debit card ready and phone 01603 621959.
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Shipping And Handling Shipping to Mainland UK is free for standard delivery. Expedited delivery may be arranged by phone at an additionial cost.
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Delivery Schedule Delivery To UK Addresses
Items are generally posted via Royal Mail First Class and will normally be delivered within 7 working days following your day of ordering.
Alternatively a 48hr courier option may be arranged and the order will be dispatched by DHL or Interlink. If you require this service please phone 01603 621959 to check availability.
Please note, orders placed Friday through Sunday will not be despatched until the following Monday or Tuesday.
Overseas Delivery
We do not ship overseas. |
| Back Orders If your item is not in stock we will inform you and will refund your card. Unfortunately we do not operate a back order system. |
| Tax Charges All our prices include 20% Value Added Tax. You assume full responsibility for complying with any importation regulations and you are responsible for any local duty that may be due. |
Credit Card Security As all credit/debit card payments are made through Sage Pay, we do not hold any customers' card details.
To assist with the prevention of on-line credit card fraud, Address Verification Service (AVS) and Card Verification Value (CV2) is used as part of the payment processing procedure.
Sage Pay are leaders in the field of on-line payments; full details of their privacy and security policies can be found on their website athttp://www.sagepay.com/. |
| Reaching Us If you need to reach us, please email us on LangleysHelp@aol.com, alternatively, you can call on 01603 621959 or write to us at 12-14 Royal Arcade Norwich Norfolk Norfolk NR2 1NQ England |
Privacy Policy J Langleys & Co Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy It is the policy of Langleystoys.com to ensure that all products supplied to our customers arrive in perfect condition. Should the product, on arrival, not match your requirements, and is returned to us within 28 days, LangleysToys.com will refund you in full less any postage charges. If your product is damaged, please inform us within 7 days of delivery. If you are returning an item, LangleysToys.com must be informed in writing, e-mail, letter or fax, detailing your order reference number and reason for return.This does not affect your statutory rights
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| Remittance Terms Paid in full, with thanks. |
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